Safeguarding

Everyone has the right to be safe from harm and abuse. If you are worried about the safety of yourself or someone you know, you should report this to Windle Trust International.

  • Email: safeguarding@windle.org.uk 

    This is a confidential email address. You can report your concerns directly to the WTI team in the UK. 

  • WhatsApp: +44 7749 842270 

    Send a message to our dedicated welfare line and a member of the team in the UK will contact you. 

  • Phone: +44 1865 712900 

    Call the WTI office in the UK. (This may incur a charge from your service provider). 

Our Safeguarding Approach 

WTI works with vulnerable and at risk individuals across Sudan, South Sudan and with our postgraduate scholars in the UK and other parts of East Africa. We take our responsibility to those that we support extremely seriously and maintain robust safeguarding policies and procedures that are designed to exceed international guidelines and standards, including policies on Safeguarding, Prevention of Sexual Exploitation and Abuse, Whistleblowing and a Code of Conduct signed by and adhered to by all staff, trustees, volunteers and consultants. 

Alongside our policies, our measures to ensure safeguarding include: 

  • Taking a pro-active approach to the investigation of safeguarding matters rather than waiting for reports to be received. We expect our staff to be investigating, collecting information, monitoring behaviours and speaking with beneficiaries on a regular and consistent basis 

  • Our field staff and staff in direct contact with beneficiaries receive safeguarding trainer and refresher courses at least quarterly 

  • We have nominated Safeguarding Focal Persons in both Sudan and South Sudan, as well as a dedicated Safeguarding Advisor based in Juba 

  • Safeguarding is a standing item on the quarterly trustees meeting agenda and we have a named Safeguarding Trustee who oversees all safeguarding matters

  • We operate a confidential email, telephone and WhatsApp hotline for reporting Safeguarding and welfare concerns. This is monitored exclusively by non-programme staff in the UK to ensure impartiality. This information is displayed on large posters in all WTI offices, as well as wherever we have beneficiaries or programmes operating 

We are committed to keeping safe all of those under our care, whether a part of our programmes, an employee or a volunteer. Help us to say NO to sexual exploitation and abuse by reporting your concerns.